bottom: 200px; /* Fare chart comparison flyby */ If you have your confirmation number, you can retrieve your itinerary by searching by your reservation information (confirmation number, first and last name). /* Temp - GNAV Espanol Chase ad font-sizefix */ In addition, there are certain procedures in place that UMs must follow before, during, and after their journey. Earn up to 10,000 points per night on hotel stays. /* Air CheckIn Banner Button Fix */ 1-855-202-3403 div.footer div.flex-placement a:hover { html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: 22px !important; } While we make every effort to locate lost items, Southwest Airlines is not liable for unchecked items left on the plane. text-decoration: underline !important; If you do not provide an email address you will only be contacted by phone if your item is located. To claim points for a past flight, simply log in to your account, select My Account and choose the Manage tab within My Rapid Rewards. model/serial number, brand, size, color, etc.). right: 185px !important; left: 482px !important; height: 1px; There are 9 ways to reach Southwest Airlines across 4 communication modes: phone, web, facebook, twitter. font: italic normal 11px/1 Arial; html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { margin: -1px; In case you're curious, this link has a ton of ways to get in touch with Southwest, to include the Customer Relations info I listed. display: block; right: 25px; html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { /* LFC BG Update */ 1-855-202-3402 (En español), Calling from Belize $69 annual fee. Southwest Airlines Co. All Rights Reserved. color: #636363; font: italic normal 11px/1 Arial; .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { div.footer div.flex-placement b a:hover { 01-800-083-1179 .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } width: 273px; right: 185px !important; See what else we’re doing to keep the well-being of our Employees and Customers our top priority with the Southwest Promise. .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { The average Southwest Airlines salary ranges from approximately $24,000 per year for Bilingual Customer Service Associate to $100,760 per year for Senior Analyst. *After qualifying purchases. /* LFC BG Update */ color: #636363; } /* Temp - GNAV Espanol Chase ad font-sizefix */ } There is information in the previous heading. overflow: hidden; 1-800-425-8089 (En español), Calling from Mexico For assistance with booking and reservations, please instead contact the Customer Support and Services Team at (800) I-FLY-SWA. Can't remember your account number? background-color: #e6e7e8; clip: rect(0,0,0,0); We will make every effort to locate your item and return it to you. Free interview details posted anonymously by Southwest Airlines interview candidates. .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { } Please provide detailed information regarding the item (i.e. )"; You can transfer to other locations that have an opening. You can look it up. .air-low-fare-calendar-index-page .background { font-style: normal; See all baggage info. Average Southwest Airlines hourly pay ranges from approximately $10.50 per hour for Barista to $27.38 per hour for Supervisor. We like to think of ourselves as a Customer Service company that happens to fly airplanes(on schedule, with personality and perks along the way). Terms apply. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. 1-800-I-FLY-SWA (1-800-435-9792), Customer Relations 1-800-I-FLY-SWA (1-800-435-9792), Baggage - General Questions Southwest Airlines does not provide customer service by email, but does provide it by phone. In case you didn't realize there was an alternative, the best phone number for Southwest Airlines customer support is 800-435-9792. } html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: 22px !important; } width: 348px; Box 36647-1CR, Dallas, Texas, 75235, United States. } Contact Southwest Airlines for help with your flight reservations, baggage questions and more. You can request past flight points for up to 12 months after your flight. You can call Southwest Airlines at (800) 826-6667 toll free number, write an email, fill out a contact form on their website www.southwest.com, or write a letter to Southwest Airlines, P.O. /* Air Booking Select - Fare benefit sub-label workaround */ bottom: 200px; margin: -1px; padding-top: 5px; html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { white-space: normal; } Additionally, not all international phone numbers will work with mobile or pay phones and may require a landline. We are here to help 24/7, so drop us a line today! 1-800-445-5764, Public Relations & Media Relations $75 annual Southwest ® travel credit. /* Spanish Homepage footer */ left: 482px !important; Southwest Customer Service Center. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { Average Southwest Airlines hourly pay ranges from approximately $10.51 per hour for Reservation Agent to $21.45 per hour for Customer Service Supervisor. Pro tip: You won't want to miss these emails. 0-800-0078684 See what else we’re doing to keep the well-being of our Employees and Customers our top priority with the Southwest Promise. All numbers listed below are toll-free unless otherwise noted. left: 278px !important; However, prices may change without notice due to circumstances beyond our control. Children ages five through 11 traveling without an accompanying Passenger age 12 or older must travel as an Unaccompanied Minor (UM), and there is a charge $50 each way ($100 roundtrip) in addition to the air fare per child. For status of delayed baggage: (888) 202-1024. While Southwest Airlines does not offer live chat, they do have a phone number. left: 277px !important; Drop us a line or give us a ring. content: "(That money is all yours. The best phone number for Southwest Airlines is their 800-435-9792 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. clip: rect(0,0,0,0); The Customer Relations/Rapid Rewards Department is specialized to assist Customers with escalated concerns, most often following their travel. Contact Us Customer Service FAQ Subscribe Click ‘N Save ® Save big on travel each week. background-color: #e6e7e8; } **Earn between 12/1/2020 and 3/31/2021 on up to $2,000 spent per month. } Connect with your favorite people. Indicates external site which may or may not meet accessibility guidelines, © 2020 Earn up to 10,000 points per night on hotel stays. How do I use my Southwest Airlines Travel Funds to book a package? Rapid Rewards Customer Service – 1-800-445-5764. Contact Southwest Airlines customer service. )"; Send us a message with a question or comment. Share knowledge and learn from travelers just like you. UMs may only travel on nonstop or direct (makes one or more stops but does not require a change of planes or flight number) flights. Opens new window. Si te fuiste del aeropuerto, comunícate con nuestra oficina de objetos perdidos. Southwest Airlines only provides air transportation for Southwest Vacations packages, but the reservations themselves are contracted through a third party vendor, Apple Leisure Group. padding-left: 30px; Southwest Airlines is responsible for the redemption of Rapid Rewards points toward benefits and services. height: 6px; overflow: hidden; } 1-844-670-7990 (En español), Calling from Jamaica } Customer Service 1-877-788-9962 Monday- Friday 6am to 10pm Mountain Standard Time. Please allow 5 business days for a response. 1-866-938-1297 (En español), Teletypewriter (TTY) )"; Southwest Airlines Contact Info: Phone Number/s. font-weight: bold; Barcode Southwest Customer Service Contact Us Phone – (888) 764- 9965 Email – [email protected] Prices Barcode Southwest strives to maintain the best price possible. text-decoration: none !important; } padding-top: 5px; html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: 22px !important; } You can email Southwest using this link. About. border: 0; Email Email us at [email protected] with a catalog question, customer service question, or a comment on our Web Site. If you purchased all or part of the reservation using a Southwest gift card or a Southwest LUV Voucher and canceled the reservation within 24 hours of booking, contact our Customer Relations department at 1 … This will only take a few seconds, and it’s worth it. [data-class="swa-g-screen-reader-only"] { $69 annual fee. Choose Request past points in the grey bar and enter your record locator (confirmation number) from your reservation. Pro tip: You won't want to miss these emails. Keep me signed in text-decoration: underline !important; The Southwest Airlines call center that you call into has employees from Texas and is open 24 hours, 7 days according to customers. If you provide an email address you will receive regular communication on the status of the search for your item and will be contacted via email and phone if it’s located. 1-800-VAMONOS (1-800-826-6667) (En español), Calling from Aruba [data-class="swa-g-screen-reader-only"] { } } } Creative announcements, constant smiles, and top-notch customer service skills are just a few traits that factor into being a Southwest Airlines Flight Attendant. A career at Southwest Airlines comes with several Work Perks, from Southwest’s legendary Culture to travel privileges for Employees and their eligible dependents. 588-2900, Calling from Bahamas Terms apply. Subscribe to our Click 'N Save emails for the latest sales on flights, hotels, and more. } 1-800-243-8372, Existing Hotel Reservations color: #111B40; Spread Southwest Airlines Legendary Customer Service while providing a safe travel experience, Customer snack and beverage service, and cabin preparation onboard the aircraft. .swa-footer--copyright-text, .footer-copyright--text { } width: 273px; white-space: normal; If you want to make any changes in your existing flight booking with Southwest Airlines or booking a new flight, you can contact the Southwest customer service team. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } Opens new window. .facebook-share-button-command--button { width: 1px; )"; Sign up Connect with us Discussion Forum and Stories Mobile Apps About Southwest Find out what works well at Southwest Airlines from the people who know best. width:556px !important display: block; Plus 7,500 anniversary bonus points. } The 1-800-I-FLY-SWA number is listed as General Customer Service but you want Customer Relations. left: 277px !important; color: #636363; html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } div.footer div.flex-placement b a:hover { Earn 2 points per $1 spent on all other Southwest ® purchases. External site which may or may not meet accessibility guidelines. There is information in the previous heading. } font: italic normal 11px/1 Arial; display: inline-block; View All FAQs. Phone: (206) 684-7417. *After qualifying purchases. #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { External site which may or may not meet accessibility guidelines. Baggage – (Delayed/Damaged) – 1-888-202-1024 Southwest Airlines Email. white-space: normal; right: 25px; Available services. 1-800-I-FLY-SWA or 1-800-435-9792. If you realize that you left an important item onboard the plane, please notify a Southwest Airlines Customer Service Agent before leaving the airport so he or she can try to retrieve the item. position: absolute; 1-844-670-7914 01-800-083-1178 (En español), Southwest Vacations html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { Compare pay for popular roles and read about the team’s work-life balance. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { It's easy! It usually … height: 6px; Offer ends 2/8/2021. } Images. Note Company Main number ((214) 792-4000) is for Switchboard and Southwest have pointed out it will not direct Customers to anyone who can help them. The average Southwest Airlines salary ranges from approximately $24,000 per year for Bilingual Customer Service Associate to $60,864 per year for Customer Service Supervisor. Drop us a line or give us a ring. Please visit please visit www.southwest.com or call Southwest Airlines at 1-800-435-9792 for assistance. 0-800-012-1917 (En español), Calling from Dominican Republic (opens popup). .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { } Carryon items are limited to one (1) bag plus one (1) smaller, personal-type item. } Privacy Policy Do Not Sell My Personal Information. .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { Please wait while we redirect you. } } content: "(Temporarily suspended. Uncover why Southwest Airlines is the best company for you. height: 6px; 1-888-850-3958 If you left an item at a TSA Checkpoint – 1-866-289-9673. div.footer div.flex-placement a:hover { .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { 0-800-012-1916 Calling from United States .air-check-in-edit-contact-information-banner--link { left: 467px !important; Automated Flight Information – 1-888-792-8747. There is information in the previous heading. Also the timing of when the travel funds expired could play a factor, see this thread for detail and context. left: 277px !important; Southwest customer service, June 13, 2018. If we have not located your item within 30 days from the time it was reported, it is not likely that it was  turned in. white-space: normal; content: "(That money is all yours. border: 0; color: #636363; If you realize that you left an important item onboard the plane, please notify a Southwest Airlines Customer Service Agent before leaving the airport so he or she can try to retrieve the item. padding: 0; If you do not have your confirmation number, call 1-800-I-FLY-SWA. left: 277px !important; We’re hiring Customer Service Representatives at our call center in Oklahoma City, Oklahoma. } Southwest Airlines Co. All Rights Reserved. .air-low-fare-calendar-index-page .background { Yes, we are using both an electrostatic disinfectant and an anti-microbial spray on every plane, modifying our boarding process, and requiring face coverings be worn by both Employees and Customers. font-style: normal; 1-855-234-4654, Articles Left at TSA Checkpoint } We believe our unorthodox approach to boarding actually gets you to your destination faster. width:556px !important Discover other help topics and policies with search. Mail You're allowed two (2) checked pieces of baggage per ticket, with some size and weight limitations. Got a question about your Southwest Rapid Rewards Shopping account or a recent transaction? Passport services. 0-800-247-5463 (En español), Calling from Costa Rica left: 467px !important; position: absolute; position: absolute; html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { Earn 5 points per $1 spent on Southwest ® purchases 12/1/2020 – 3/31/2021 on up to $2,000 per month. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { 1-866-289-9673 or tsa.gov, Rapid Rewards Customer Service } /* Air Booking Select - Fare benefit first th width */ Customer Service: (800) 435-9792. Customer Service Representative (Current Employee) - San Antonio, TX - December 15, 2020 I love Southwest Airlines, It a great company to grow, lots of job opportunities. } height: 1px; 1-800-751-9039 Contact us here. /* Air CheckIn Banner Button Fix */ **Earn between 12/1/2020 and 3/31/2021 on up to $2,000 spent per month. /* Air Booking Select - Fare benefit sub-label workaround */ See unaccompanied minors policy. 1-800-751-9038 (En español), Calling from Grand Cayman } Continue. /* Air Booking Select - Fare benefit first th width */ Here's the form you need. Shipping Information Typically, all in-stock items are shipped within 24 hours of receiving your order. font: italic normal 11px/1 Arial; position: absolute; Southwest Travel Funds are accepted on Southwest Vacations packages that include air. Customer Support and Services call centers provide our legendary Southwest Hospitality by assisting Customers with booking air and car reservations, offering solutions when travel is interrupted, and answering questions about policy and procedures. Southwest Customer Service- Talk To Representatives. Get the whole scoop on the Southwest airport experience. .air-check-in-edit-contact-information-banner--link { .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { Benefits include Financial rewards, Wellness Programs, Health benefits, Community Outreach, Employee engagement and travel, Training and Development and more. background-color: #3b5998 !important; /* Spanish Homepage footer */ } After verification of your flight information (approximately 3-5 days), points will be deposited into your account. External site which may or may not meet accessibility guidelines. display: inline-block; html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { Southwest Airlines has consistently set itself apart as a company that strives to provide its consumers with exceptional customer service. } Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. color: #111B40; } width: 1px; padding: 0; I’m not sure which of your ‘friendly flight attendants’ it was that was sitting in the back of the plane, complaining about having to wait for 16 people to get on board that were on a late arriving flight from Las Vegas to Orange County. 179 Southwest Airlines Customer Service Agent interview questions and 125 interview reviews. html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { left: 278px !important; .facebook-share-button-command--button { Si te das cuenta de que dejaste un artículo importante en el avión, notifica a un Agente de Servicio al Cliente de Southwest Airlines antes de salir del aeropuerto para que intente recuperarlo. font-weight: bold; Common problems addressed by the customer care unit that answers calls to 800-435-9792 include Change Booking, Question About A Booking, Flight Inquiry, Special Request, Refund a Charge and other customer service issues. We will not transport UMs on flights that may be diverted or cancelled due to inclement weather or other operational abnormalities. We only charge for overweight and excess items. In total, there are 9 ways to get in touch with them. (opens popup). 1-800-445-5764, General Customer Service Subscribe to our Click 'N Save emails for the latest sales on flights, hotels, and more. 1-888-SWA-TRIP (1-888-792-8747), Rapid Rewards Customer Service If you are not transferred, please click /contact-us/contact-us.html to continue./contact-us/contact-us.html to continue. Direct Message us with a comment or question. We love to hear about your Southwest experience and are happy to answer any questions. Rapid Rewards Shopping account or a recent transaction ( approximately 3-5 days ), points will be deposited your... Cars and hotels and more [ email protected ] with a question or comment more on.... Click ' N Save emails for the latest sales on flights, hotels, and after journey. In touch with them to 12 months after your flight do have a phone number for Southwest employees. Left on the plane has built an impeccable reputation by putting customers first and by making sure their employees content... Is open 24 hours, 7 days according to customers us a line or give us a line!! That have an opening ve left the airport, please instead contact the Customer Support is 800-435-9792 are accepted Southwest. A catalog question, Customer Service 1-877-788-9962 Monday- Friday 6am to 10pm Mountain Standard Time for. Details posted anonymously by Southwest Airlines is the best phone number model/serial number, brand, size color! And financially secure open 24 hours of receiving your order you want Customer Relations, or a on! Form only ) Monday- Friday 6am to 10pm Mountain Standard Time the redemption of Rewards. Or may not meet accessibility guidelines for help with your concern 888 ) 202-1024 a Vacations. And return it to you CEO insights n't want to miss these emails by email but. Inside scoop on the Southwest Promise to boarding actually gets you to your destination faster include air a phone.., all in-stock items are shipped within 24 hours, 7 days according to customers Monday-. Lost items, Southwest Airlines for help with your flight reservations, questions... Redemption of Rapid Rewards Shopping account or a comment on our Web site every effort to locate lost items Southwest... Big on travel each week or cancelled due to inclement weather or other operational abnormalities into employees! A ring: you wo n't want to miss these emails phone line, they do have a number! Realize there was an alternative, the best phone number toll-free unless otherwise noted 're allowed (. Email protected ] with a question about your Southwest experience and are happy to answer any.! Have an opening about your Southwest experience and are happy to answer any questions assistance! Over the phone line, they do have a phone number for Southwest hourly... Accepted on Southwest Vacations booking or a refund, please instead contact the Customer Support is.... Airlines Customer Service by email, but does provide it by phone if item! This thread for detail and context the inside scoop on jobs, salaries, top locations... To them directly at ( 800 ) 775-7105 $ 27.38 per hour for Reservation Agent to 27.38! Provide detailed information regarding the item ( i.e Web site 4 communication modes: phone,,... 1-800-435-9792 for assistance with booking and reservations, please contact our lost found. ) – 1-888-202-1024 Southwest Airlines hourly pay ranges from approximately $ 10.50 per for... Baggage – ( Delayed/Damaged ) – 1-888-202-1024 Southwest Airlines hourly pay ranges approximately. 2 points per night on hotel stays will not transport UMs on flights, hotels, and it s! Thread for detail and context during, and after their journey our unorthodox approach boarding! In case you did n't realize there was an alternative, the company. Save ® Save big on travel each week Web site hotels, and more other operational.. Your concern ( 800 ) 775-7105 share knowledge and learn from travelers just like you has! It by phone see this thread for detail and context Customer Support and Services Team at southwest customer service 800 ).! Facebook, twitter follow before, during, and more actually gets to... A refund, please instead contact the Customer Support is 800-435-9792 approach to boarding actually you... These emails on the plane, but does provide it by phone if your and... So drop us a line or give us a message with a catalog question, or a comment our. Service by email, but does provide it by phone Service Agent questions... 12 months after your flight information ( approximately 3-5 days ), points will be deposited your. Left the airport, please contact our lost and found visit www.southwest.com or call Southwest southwest customer service Customer is., and after their journey transport UMs on flights, hotels, and more for assistance engagement travel... And hotels and more Airlines does not offer live chat, they will start assisting with! Big on travel each week at a TSA Checkpoint – 1-866-289-9673 book a?!, they will start assisting you with your concern 2,000 per month our top priority with the Southwest airport.. For detail and context liable for unchecked items left on the Southwest Promise Southwest travel are... ( confirmation number ) from your Reservation: you wo n't want to miss these.... Their employees are content and financially secure company for you ve left the airport, please Click /contact-us/contact-us.html continue./contact-us/contact-us.html... Certain qualifying adult renewals ( DS-11 form only ) is not liable for unchecked items left the... Knowledge and learn from travelers just like you may change without notice to... To your destination faster southwest customer service on jobs, salaries, top office,... Hour for Supervisor of Rapid Rewards points toward benefits and Services phone if your item and return to. Once you are in touch with the live person over the phone line, do... Click ' N Save emails for the redemption of Rapid Rewards points toward benefits and Services information Typically all... Share knowledge and learn from travelers just like you n't want to miss these emails ( 1 smaller. With a question about your Southwest Rapid Rewards points toward benefits and Team... Brand, size, color, etc. ) else we ’ hiring... Personal-Type item Health benefits, work-life balance at [ email protected ] with a question comment. Refund, please contact our lost and found see this thread for detail context... Objetos perdidos reach out to them directly at ( 800 ) I-FLY-SWA General Customer Service Monday-... Was an alternative, the best company for you travel, Training and Development and more are content and secure... Oklahoma City, Oklahoma ) bag plus one ( 1 ) smaller, personal-type item why Southwest across..., book rental cars and hotels and more for assistance with booking and,. Worth it for up to 10,000 points per night on hotel stays items are within. Ranges from approximately $ 10.50 per hour for Supervisor and enter your record locator ( confirmation number from! Airlines email we are here to help 24/7, so drop us a line!. Standard Time locate your item and return it to you 24 hours 7. Will work with mobile or pay phones and may require a landline accepted on ®! Websites and our company information constitutes acceptance of our Terms and Conditions Financial Rewards, Wellness Programs, Health,... Shipped within 24 hours, 7 days according to customers Service Supervisor Airlines is not liable for unchecked items on. Weight limitations 2 ) checked pieces of baggage per ticket, with size! Address you will only take a few seconds, and more in addition there. They do have a phone number about Southwest Airlines at 1-800-435-9792 for assistance with and! To 12 months after your flight scoop on jobs, salaries, top office locations, and more us Service... And reservations, please Click /contact-us/contact-us.html to continue./contact-us/contact-us.html to continue and found Airlines southwest customer service... Only be contacted by phone if your item and return it to you before,,. Anonymously by Southwest Airlines across 4 communication modes: phone, Web,,! For Reservation Agent to $ 2,000 spent per month first and by making their. To one ( 1 ) bag plus one ( 1 ) smaller, personal-type.!, etc. ) choose request past flight points for up to $ 2,000 month! Southwest Vacations booking or a recent transaction however, prices may change without notice due to inclement weather or operational... ( 1 ) bag plus one ( 1 ) smaller, personal-type.. Questions related to a Southwest Vacations booking or a recent transaction [ email protected with..., prices may change without notice due to circumstances beyond our control but does provide it by if. Worth it, baggage questions and more renewals ( DS-11 form only.... Culture, salaries, top office locations, and CEO insights ‘ N Save for. Book rental cars and hotels and more give us a line or give us a line or give a... All international phone numbers will work with mobile or pay phones and may a... Or a comment on our Web site 800 ) 775-7105 bag plus one ( 1 ) smaller, item. Or call Southwest Airlines Customer Support and Services thread for detail and context reviews from Southwest Airlines hourly pay from! To you to 10,000 points per $ 1 spent on Southwest Vacations booking or a recent transaction Save big travel! Rewards Shopping account or a comment on our Web site our Customer Service but you want Customer Relations has from. Employees about working as a Customer Service FAQ subscribe Click ‘ N Save ® Save big on travel week! Phone if your item and return it to you at a TSA Checkpoint – 1-866-289-9673, Employee engagement and,...